As I reflect upon my experience at the 2023 International Congress of Actuaries (ICA2023) held in Sydney, Australia, I feel grateful and enthusiastic.
Strong communication and healthy cultures are built on transparency and trust. Having productive disagreements and conflict is important for breakthroughs. It takes thoughtfulness, courage, and planning. If trust is built, those difficult conversations will become easier because people know you care. It will transform conflict into collaboration and your relationships will be better for it.